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2022 Annual Report Card Winners: Solution Providers Give Top Grades To Key Vendors – CRN

Channel programs News

Rick Whiting

For the 37th year, solution providers scored vendors across 25 technology categories based on their performance in product innovation, support, partnership, and managed and cloud services. Here’s a roundup of the companies with the highest overall scores.

Making The Grade

For the 37th year, CRN offered solution providers in North America the opportunity to grade the performance of their IT vendor partners with the CRN Annual Report Card.

The CRN ARC provides a look at which IT vendors are doing the best jobs – and which ones have work to do – in meeting their partners’ needs in terms of products, support, partner program resources and other critical criteria that determine the success or failure of a vendor-solution provider relationship.

The winners of this year’s ARC project are being announced in conjunction with the XChange August 2022 conference, being held this week in Denver, put on by The Channel Company, CRN’s parent company.

Solution providers scored vendors across 25 product technology categories. These include longtime channel technology mainstays such as industry standard servers, laptops and mobile devices, enterprise network storage hardware, and enterprise and SMB network security. It also includes newer technology areas such as hyperconverged infrastructure, hybrid cloud, SD-WAN and edge computing.

Partners graded IT vendors on a total of 21 criteria spanning four categories: product innovation, support, partnership, and managed and cloud services. Companies received average scores for each criteria category and an overall score for the technology category. Details can be found on the following slides.

Which IT companies are at the top of their game in the eyes of their channel partners? Read on to find out which vendors earned the highest marks this year.

Rick Whiting

Rick Whiting has been with CRN since 2006 and is currently a feature/special projects editor. Whiting manages a number of CRN’s signature annual editorial projects including Channel Chiefs, Partner Program Guide, Big Data 100, Emerging Vendors, Tech Innovators and Products of the Year. He also covers the Big Data beat for CRN. He can be reached at

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